Guitar Depot - Return Policy

(866) 616-4277

DOC'S GUITAR DEPOT

(740) 382-0770

NO SALES TAX Except OH

www.DocsGuitarDepot.com

TO YOUR DOOR FAST

Home

Track Your Order

About US

Email Us

Ordering Tips

Shipping Rates

RETURNS

Doc's Guitar Depot is a business that strives to please its customers. We've been known to go to great lengths to keep folks coming back. We do what is fair in every instance. That is how we've become successful, and earned the right to supply so many famous musicians. They count on us to get their orders out the door quickly and accurately, and we do! However, the nature of life dictates that from time to time defects and mistakes can enter into any business transaction. These problems can be solved quickly if you...

Call (740) 382-0770 immediately to inform us of the problem. If a return is necessary, you must get a Return Authorization Number. No returns will be accepted without a Return Authorization Number prominently marked on the exterior of the carton!

We do not accept for return products that have been used. We do not, and cannot, sell used products! Products that are defective should be sent directly to the appropriate manufacturer's warranty service, without going through us, and we can assist you with the information needed to do so, as well as contact, on your behalf, with the manufacturer's warranty service. We do not offer repair services.

Returns are subject to a 15% restocking fee. If there is a manufacturing defect, it can be repaired or replaced by the manufacturer, after which it will be returned. If it is done by us, on your behalf, we will charge for the service, including shipping and handling. If a product has a manufacturing defect, we will assist you in obtaining the manufacturer's repair or replacement. It is conceivable that some one could return a product with a defect that we would have to be repaired or replaced by the manufacturer, resulting in two charges for 15% each - one for the return and one for the management of the repair or replacement of a manufacturer's defect, in addition to shipping and handling.

Changing the world, one guitar at a time.

(866) 616-4277	DOC'S GUITAR DEPOT	(740) 382-0770
NO SALES TAX Except OH	www.DocsGuitarDepot.com	TO YOUR DOOR FAST
Home	Track Your Order	About US
Email Us	Ordering Tips	Shipping Rates
RETURNS
Doc's Guitar Depot is a business that strives to please its customers. We've been known to go to great lengths to keep folks coming back. We do what is fair in every instance. That is how we've become successful, and earned the right to supply so many famous musicians. They count on us to get their orders out the door quickly and accurately, and we do! However, the nature of life dictates that from time to time defects and mistakes can enter into any business transaction. These problems can be solved quickly if you... Call (740) 382-0770 immediately to inform us of the problem. If a return is necessary, you must get a Return Authorization Number. No returns will be accepted without a Return Authorization Number prominently marked on the exterior of the carton! We do not accept for return products that have been used. We do not, and cannot, sell used products! Products that are defective should be sent directly to the appropriate manufacturer's warranty service, without going through us, and we can assist you with the information needed to do so, as well as contact, on your behalf, with the manufacturer's warranty service. We do not offer repair services. Returns are subject to a 15% restocking fee. If there is a manufacturing defect, it can be repaired or replaced by the manufacturer, after which it will be returned. If it is done by us, on your behalf, we will charge for the service, including shipping and handling. If a product has a manufacturing defect, we will assist you in obtaining the manufacturer's repair or replacement. It is conceivable that some one could return a product with a defect that we would have to be repaired or replaced by the manufacturer, resulting in two charges for 15% each - one for the return and one for the management of the repair or replacement of a manufacturer's defect, in addition to shipping and handling.